FAQ
If your queries not answer here, Please contact us “We are happy to help you”
Product Categories
You may click on any of the product categories featured on the home page. Selecting “Binders & Accessories,” for example, will take you to the appropriate page in the online catalog where you can browse through the products to find what you need.
Search
You may use the search box at the upper left to find products at CorporateSupplies.com.pk. You may search by keyword, product number, or manufacturer name in the advanced search.
Buying Products
To buy a product from its product page, enter the quantity and click “Add to Cart.” This will add the item to your shopping cart.
In the navigation bar on the upper-right of each page at CorporateSupplies.com.pk, the Shopping Cart dropdown shows how many items are currently in your cart along with the subtotal.
When you have added all of the items you want to your shopping cart, click on the “Checkout” button to begin the purchase and checkout process.
Just as you use a shopping cart in a store, you can use your online shopping cart to gather the products you want to purchase while shopping online. Our shopping cart has one additional feature: it automatically keeps track of the number of items you’ve selected and how much those items cost.
The Shopping Cart dropdown on the upper-right will show you the number of line items currently in your shopping cart along with your subtotal and whether the order qualifies for free shipping. For a more detailed view of the items in your cart, you can click “Edit” to review its contents. From there you can change the quantities of items or remove them from your cart entirely.
If you change item quantities in your shopping cart, click the “Update” button to get a new cart subtotal.
If you decide you don’t want to purchase an item, you can take it out of your shopping cart by checking the “Remove” link below the product or by changing the quantity to 0 and updating the cart.
If you want to continue shopping and put more items in your shopping cart, just click “Continue shopping.”
After reviewing your shopping cart contents and making sure you have the items and quantities you want, you may continue to shop or begin the checkout process.
Checkout
After you have selected the items you want to buy, you may begin checking out. Checkout is a simple process in which you:
- Determine the total cost plus taxes and any applicable delivery charges
- Confirm the order and billing, payment, and shipping instructions
- Authorize the charge to your credit card, PayPal account, Direct Bank Transfer or Cash on Delivery.
We ship most orders within one business day if they are paid before 2:00 P.M. local time. We will send you a tracking number via email so you may track it. Please note transit times do not include weekends and deliveries only occur on business days. We have some of the fastest shipping on the net.
In many cases you will receive your order within one to two business days based on product availability. Large orders, special clearance items or products with limited quantities may take up to six business days to receive your order.
Most items are returnable for any reason. Our Returns Department must be notified of all returns. Items must be returned within 3 days of original date of receipt. No returns will be accepted without notification (Return without prior authorization below). You may notify the returns department by email at info@corporatesupplies.com.pk or calling (+92) 21-32277116.
CorporateSupplies.com.pk is committed to customer satisfaction. If your items are damaged, defective or incomplete, a request for a return or refund must be made within 3 business days of the original date of receipt. In the event of a mistake, we will do our best to ensure returns are handled quickly and fairly. Customers are welcome to request a return on applicable items within 3 days of original date of receipt.
Return Reasons
If you ordered the item incorrectly or change your mind about an item, we will refund the purchase price of the unopened, restockable item, less shipping costs. Please be aware that when returning a product shipped via Free Super Saver Shipping, our actual outbound shipping costs will be deducted from your return. You will be responsible for the cost of returning the item to CorporateSupplies.com.pk.
If we sent you a defective item, an incorrect item, or the item was damaged in shipment, we will arrange for the merchandise to be returned. If your order is incomplete, or you do not receive your order in a reasonable time frame, please contact us within 2 business days and we will investigate and, if necessary, process a replacement.